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No customer leaves with just one line.

At Hainet, a plan always starts with two services: your connection, plus a backup or TV. That's our baseline, and it's what makes the difference the day a cable breaks.

Haitian teen doing homework on a laptop

The Hainet baseline

Two services, never fewer.

Because the night the fiber breaks is no time to find out there was no plan B. Backup is part of the plan, not an add-on.

Connection + backup + TV

The balance most homes choose: your connection holds, barring extremes, and the whole house has TV.

Essentiel class
Trio Confort
100Mbps
  • Unlimited connectivity
  • Automatic backup
  • FiberTV Léger · 94 channels
  • WiFi Avancé and 24/7 support
$125 / month
$90/ month
$35/month loyalty credit for 24 months
Choose this plan
Our recommendation
Confort class
Trio Confort
150Mbps
  • Unlimited connectivity
  • Automatic backup
  • FiberTV Standard · 126 channels
  • WiFi Avancé and 24/7 support
$155 / month
$115/ month
$40/month loyalty credit for 24 months
Choose this plan
Performance class
Trio Confort
250Mbps
  • Unlimited connectivity
  • Automatic backup
  • FiberTV Premier · 138 channels
  • WiFi Avancé and 24/7 support
$205 / month
$155/ month
$50/month loyalty credit for 24 months
Choose this plan
Premium class
Trio Confort
500Mbps
  • Unlimited connectivity
  • Automatic backup
  • FiberTV Premier · 138 channels
  • WiFi Avancé and 24/7 support
$255 / month
$195/ month
$60/month loyalty credit for 24 months
Choose this plan

The Hainet minimum

Your connection, plus a second service of your choice: automatic backup or TV.

Essentiel class
Duo Sécurité
100Mbps
  • Unlimited connectivity
  • Automatic backup
  • Home WiFi included
  • 24/7 support
$85 / month
$65/ month
Loyalty credit of $20/month for 24 months
Choose this plan
Essentiel class
Duo Découverte
100Mbps
  • Unlimited connectivity
  • Hainet FiberTV Lite · 94 ch.
  • Home WiFi included
  • 24/7 support
$95 / month
$75/ month
Loyalty credit of $20/month for 24 months
Choose this plan
Confort class
Duo Sécurité
150Mbps
  • Unlimited connectivity
  • Automatic backup
  • Home WiFi included
  • 24/7 support
$109 / month
$85/ month
Loyalty credit of $24/month for 24 months
Choose this plan
Confort class
Duo Découverte
150Mbps
  • Unlimited connectivity
  • Hainet FiberTV Standard · 126 ch.
  • Home WiFi included
  • 24/7 support
$119 / month
$95/ month
Loyalty credit of $24/month for 24 months
Choose this plan
Performance class
Duo Sécurité
250Mbps
  • Unlimited connectivity
  • Automatic backup
  • Home WiFi included
  • 24/7 support
$149 / month
$115/ month
Loyalty credit of $34/month for 24 months
Choose this plan
Performance class
Duo Découverte
250Mbps
  • Unlimited connectivity
  • Hainet FiberTV Standard · 126 ch.
  • Home WiFi included
  • 24/7 support
$159 / month
$125/ month
Loyalty credit of $34/month for 24 months
Choose this plan

Everything, plus mobility

The Trio, with the LTE hotspot added: stay connected at the office, on the go, and out in the provinces.

Confort class
Quatuor Intégral
150Mbps
  • Unlimited connectivity
  • Automatic backup
  • FiberTV Standard
  • LTE hotspot — free activation
$199 / month
$145/ month
Loyalty credit of $54/month for 24 months
Choose this plan
Performance class
Quatuor Intégral
250Mbps
  • Unlimited connectivity
  • Automatic backup
  • FiberTV Premier
  • LTE hotspot — free activation
$249 / month
$185/ month
Loyalty credit of $64/month for 24 months
Choose this plan
Premium class
Quatuor Intégral
500Mbps
  • Unlimited connectivity
  • Automatic backup
  • FiberTV Premier
  • LTE hotspot — free activation
$299 / month
$225/ month
Loyalty credit of $74/month for 24 months
Choose this plan
Ultra Class
Quatuor Intégral
1Gbps
  • Unlimited connectivity
  • Automatic backup
  • FiberTV Premier
  • LTE hotspot — free activation
$399 / month
$299/ month
Loyalty credit of $100/month for 24 months
Choose this plan

Prices shown are promotional prices with the loyalty credit applied, valid for 24 months and tied to keeping your services active. Prices exclude applicable taxes. No long-term contract.

Duo Sécurité

A second line, always watching.

Your main connection and an automatic backup. When the cable gives out — roadwork, a local incident, a downed pole — the second line takes over on its own, then hands back once everything is repaired.

  • Automatic switchover and return, no action needed
  • Backup delivered over AirFiber, Hainet FiberSky, or LTE depending on your area
  • FiberGuard Plus option: switchover in under 5 seconds, $10/month
Antenne de secours

Duo Découverte

Your connection and TV, together.

If outages don't worry you but you want TV, Duo Découverte pairs your connection with Hainet FiberTV — 94 to 138 HD channels — on a single bill.

  • 94 channels on FiberTV Lite, 126 on Standard, 138 on Premier
  • Local, international, kids, sports, and movie channels
  • Set-top box with a refundable $50 deposit or $5/month
Décodeur TeleHaiti

Installation fees and terms

What to know before you sign.

FeeAmountTerms
Fiber installation$100Free when you pay 6 months upfront
AirFiber Installation$75Free when you pay 6 months upfront
Hainet FiberSky Installation$150Satellite terminal — not waivable
LTE hotspot activation$25Included with Quatuor Intégral
Early termination$0No long-term contract
Plan changes — faster$0Anytime
Moving$50Free if your new address is in a fiber zone

Which plan is right for you?

An advisor helps you choose in three minutes, based on your address and how you use the internet.