The 5 classes
Choose a speed.
We choose the technology.
Essentiel, Confort, Performance, Premium, Ultra. The price depends on the class, never on the technology we install at your place.
The classes
Five levels, one promise.
| Class | Maximum speed | Devices | Recommended use |
|---|---|---|---|
| Essentiel | 100 Mbps | 3–5 devices | Browsing, social media, HD streaming on one screen |
| Confort | 150 Mbps | 5–8 devices | HD streaming on several screens, light remote work, occasional gaming |
| Performance | 250 Mbps | 8–12 devices | 4K streaming, heavy remote work, online gaming, video calls |
| Premium | 500 Mbps | 12–20 devices | Multi-user household, simultaneous 4K streaming, large transfers |
| Ultra | 1 Gbps | 20+ devices | Highly connected home, small business, servers, smart home |
A customer in a rural area served by Hainet FiberSky pays exactly the same price as a customer in a fiber area for the same class. What we sell is connectivity, not technology.
Areas and technologies
Four situations. Four answers.
Your address determines what we install. This approach gives every address the best possible speed, up to the maximum of the class you choose.
Fiber area
Backup: AirFiber or Hainet FiberSky
Metropolitan Port-au-Prince and major urban areas. Latency under 10 ms, 99.7% uptime.
Urban area without fiber
Backup: LTE or Hainet FiberSky
A point-to-point radio link from an antenna on your roof. 30 to 250 Mbps, 15 to 25 ms.
Remote or rural area
Backup: LTE or AirFiber
Low-earth-orbit satellite connectivity. 50 to 250 Mbps, 25 to 50 ms, anywhere in Haiti.
Anywhere — on the go
Backup: As an add-on
Up to 25 Mbps, nationwide coverage. Always an add-on to a fixed plan, never a replacement.
Fiber optic
The Hainet benchmark.
Fiber to the home delivers the best performance and the best reliability on our network. In fiber zones, it's what we install as your primary connection, every time.
- 100 Mbps to 1 Gbps
- Latency under 10 ms
- 99.7% uptime
- Metropolitan Port-au-Prince and major urban areas
AirFiber
Fiber, without the cable.
A point-to-point radio link between our network and an antenna on your roof. It's the primary connection outside fiber zones, and an excellent backup inside them.
- 30 to 250 Mbps
- Latency of 15 to 25 ms
- Requires a line of sight to our network antenna
Hainet FiberSky
The sky, when the ground isn't enough.
Our low-earth-orbit satellite connectivity. Primary in remote areas, it also serves as automatic backup everywhere else — if fiber goes down, satellite takes over, then hands back on its own.
- 50 to 250 Mbps depending on the plan
- Latency of 25 to 50 ms
- Available 24/7 across the country
- Automatic switchover and return, no action needed
LTE 4G
Made to move, not to stay.
Our mobile network powers the portable hotspot and backs up a fixed installation. It's never sold as a primary connection: it complements your plan, it doesn't replace it.
- Up to 25 Mbps download
- Nationwide coverage
- Up to 40 devices on the hotspot, built-in battery
Anywhere in Haiti
Where cable will never reach,
satellite arrives.
A remote home, a rural school, a job site: Hainet FiberSky covers the entire country, without digging a single trench.
Hainet FiberSky in detail
Primary or backup.
Depending on your address.
Hainet FiberSky isn't a separate subscription: it's part of your Duo Sécurité, your Trio Confort or your Quatuor Intégral, at your class price.
Our technicians mount it and align it. One visit, that's it.
Cut cable, roadwork, an outage in your area: the satellite takes over.
Once the line is back, your connection switches over on its own.
Connection, backup and TV, all together.
Hainet FiberSky installation fee: $150, covering the satellite terminal, non-waivable. FiberGuard Plus option at $10/month: enhanced switchover in under 5 seconds.
Which technology is available at your place?
Tell us your neighborhood and an advisor will get back to you within 24 h.